You can
take discounting one step further. You can
attach a discount code to a customer rather
than an item. For example, hit the CUSTOMER
INQUIRE key. You can find a customer
several different ways. You can enter their
account number or part of their name. You
can use an alternate form of ID. For example,
you may use the phone number as a form of
ID. Or, you can scan a courtesy card to
identify the customer. A courtesy card is
a plastic card about the size of a credit
card. The front of the card identifies the
store with your choice of artwork. The back
of the card has a bar code that identifies
the customer. Scan card #36. We've
identified the customer. Scan 10098.
This bottle normally sells for $18.99. Because
this customer has a 10% courtesy card discount
attached to her name, she automatically
gets a 10% discount. Keep in mind, this
special customer discount follows the rules
of discounting mentioned previously. For
example, if an item is on sale, the customer
does not get a further discount. The other
thing to keep in mind is if the item has
a discount attached to it and that discount
is a better price than the discount attached
to the customer, the customer always gets
the better discount!
We mentioned earlier you can assign up to
nine different prices to every item. Although
it's not exactly a discount, you can assign
a special price level to a customer or group
of customers. For example, this customer
has a level 5 attached to her name. HIT
THE CUSTOMER INQUIRE KEY. SCAN PETROCK CARD
(Peck). Sell 10098. Notice the default
price changes to LEVEL 5 on the sales screen.
If the item has a level 5 price attached
to it, this customer gets the item for that
price. Examples of why you might want to
use price level 5 through 8 are:
#1 - You have a wine club. You select 10
or 15 different wines every week and assign
a special price to those items using one
of the price levels 5 through 8. Only those
customers who are part of the wine club
get that special price.
#2 - A customer buys the same bottle once
or twice a week. Your retail price is changing
but you want to sell it to this customer
for the price he's always paid. You can
use one of the additional price levels to
assign that special price to the item and
to that customer.
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